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Who Are We?
Working at the fore font of Private & Commercial wet leisure industry. Concept Pools has gained advanced experience and expertise in the bespoke design, installation, commissioning, servicing and maintenance to all types of swimming pools. Tailor- suiting packages and specific custom requirements to establish conceptual cutting edge designs that are tried and trusted throughout our client portfolio. With a wealth of experience within our company you rest assured that you are in the hands of the professionals. Please don't hesitate to get in touch about any of our products and services. We look forward to being of assistance to you.
What Do We Do?
We are market leaders within the wet leisure industry. Our friendly, Knowledgeable professional staff will help, educate, inspire and problem solve for all our customers. Our goal, from concept to completion is to design leisure facilities and bring each customers vision to life. With a dedicated service and maintenance team you can also rest assured that we are on hand to take care of the technical side of things when it comes to the operation of all leisure facilities. We have a non contract obligation, as to date we have never lost a customer and are confidant in what we deliver and supporting our customers needs. With in our website you will also find The Swimming Pool Shop which has a huge range of products. With our wealth of knowledge the team can help and advise to make sure you are buying the right products.
Concept Pools is owned and managed by Dean Thistleton. Dean has actively worked within the Swimming Pool Industry for over 19 years. During this time he has worked for several swimming pool companies where he has managed and installed some of the most prestigious projects in the UK such as; London Olympic Aquatic Centre, Bath Spa, Crawley K2, Cardiff International Pool Swansea LC2, Blue Lagoon and Bluestone.
"If you can dream it we can build it"
Hale Country Club
I am the General Manager of Hale Country Club and Concept Pools are our sole provider for 24hr cover for our three pools, plant rooms, steam rooms and sauna. Concept Pools designed and installed our three pools and plant rooms which have exceeded my high standards in quality and simplicity for my team of managers to operate. In my 25 years of running wet facilities I could not recommend Concept Pools high enough. I have dealt with a considerable amount of pool operators over this time and there is not one that delivers the service that we currently receive. There is never a time where we have been let down on any issues. I have always found that we receive a speedy response with a positive outcome on every occasion. All engineers that attend site are courteous, highly trained, professional which reflect Concept Pools high standards. Our clients expect the very best in our prestigious Country Club that is why we have the very best in pool operators. Should you have any questions please do not hesitate to contact me.
Jay Woodman - General Manager Hale Country Club & Spa.
We have had the contract with Dean (concept pools) for 3 years, they do all our maintenance and service work on our pools and we have found the standard of work to be excellent. Dean is always available to speak to on the phone for advice and in my opinion goes above and beyond to help and in the most cost effective way.
Lisa Horsfield - Club Manager